Frequently Asked Questions
We know the estate sale process can feel overwhelming at first, and chances are—you’ve never had to do this before.
These are some of the most common questions we get from clients, but if you still need answers, don’t hesitate to reach out. We’re here to help.
Questions & Answers:
How do I know if my estate qualifies for a sale?
If the home is still mostly furnished and contains a mix of valuable or sellable items—furniture, tools, collectibles, decor, etc.—you’re likely a good fit. If you're unsure, just reach out. We’re happy to take a look and let you know.
Do you charge upfront fees?
No. We operate on a commission basis, meaning we only get paid when your items sell. We’ll go over all terms during your consultation so there are no surprises.
What areas do you serve?
We’re based in Sacramento and regularly serve El Dorado Hills, Roseville, Granite Bay, Fair Oaks, Carmichael, Folsom, and nearby communities. For some sales, we’re happy to travel a bit further.
Can I remove items from the home before the sale?
Yes—but we recommend tagging or removing anything the family wants to keep before we do our walkthrough. This helps us plan the sale layout and pricing more effectively.
How long does it take to set up a sale?
Typically, 7–14 days depending on the size and complexity of the estate. This also provides enough time for advertising. We handle staging, organizing, pricing, marketing, and staffing—so you don’t have to.
What happens to items that don’t sell?
We offer several options depending on your needs. We can assist with donation referrals, help match items with families in need, or coordinate a clean-out through a trusted partner.
Do you offer clean-out services?
Yes—our trusted clean-out team can remove remaining contents after the sale. We’ll go over this as an option during your consultation.
How do you price items?
We use professional tools, past auction results, and our years of experience to price items fairly and accurately. We aim to get you strong results—not yard sale prices.
How will people know about my sale?
We promote our sales on top estate sale directories, social media, and our private email list. We know how to bring the right buyers in.
Do I need to be there during the sale?
No—and we actually recommend you’re not. It helps the process run smoother and removes stress for you and the shoppers. We’ll keep you updated the whole way.
Can I still hire you if I’ve already removed some items?
Yes—as long as there are still enough quality items to make the sale worthwhile, we can often still help. We’ll review what's left during your consultation and offer honest feedback
What if I need the sale done quickly?
We understand that some situations require a fast turnaround—whether due to probate timelines, a home sale, or a move. Depending on our availability and the scope of the estate, we can often schedule your sale within just a few weeks. Reach out to discuss your timeline, and we’ll do our best to accommodate your needs.
Do you charge sales tax at your estate sales?
Yes. As a licensed business, we are required by law to collect and report sales tax on all applicable purchases. This is handled automatically at checkout and included in the buyer’s total. There are no tax-related responsibilities on your end as the client.
Are you insured?
Yes. We carry business liability insurance to protect our team, our clients, and the homes we work in. Your peace of mind is important to us, and we take every precaution to ensure a safe and professional estate sale process.