Frequently Asked Questions
Your Questions and Answers — In One Place
How much does a liquidation cost?
There is no out of pocket expense to you. We work on commission, with no hidden fees. We provide a free consultation, then we are able to provide you the scope of the job.
Will the house be totally clean?
Our goal is to sell as much as possible and earn some extra proceeds for the estate to help with the loose ends prior to finalizing the home. When an in person sale is held, we aim to sell 70-90% of the items. No matter how hard we work, there will always be some unsold items. There are options for the left over items. We're happy to discuss this with you.
What kind of services do you offer?
Our goal is to sell as much as possible, which means pricing correctly. Too high a price means fewer items sell and pricing too low means less value for the estate. We have multiple sources and subscriptions to assist with identifying specialized pieces.
Do you take estate leftovers to sell yourself?
No, we don't and you shouldn't hire a company who does. Occasionally there are high end items that may not sell during a sale and we will discuss selling these via an auction on your behalf.
How involved do I need to be?
Once we start working on the estate, we prefer you to have all heirlooms that are not being sold to be tagged or removed. We will do a walk through with you to ensure we don't sell anything you're keeping. Once we start working on the estate, we want you to be able to be hands off and let us handle the rest. We will update you with progress and if we have a question or find an heirloom you were looking for. However, we don't need you to be there when setting up or on the sale days.
How long does it take?
We generally like to have two weeks to fully set up and advertise a sale. However, there are always circumstances that may prevent this and we're able to be flexible with your schedule. We have a large following of dedicated shoppers, which is the best form of marketing we could ask for.